• Are you/your products affiliated with any companies?
• What kind of experience do you have? What about customer service?
• Do you take custom orders?
• What kinds of things can you make or change?
• I'm looking for a specific item. Do you have it in stock?
• If an item is listed as out of stock, am I out of luck?
• Do you have a print catalog you can send me?
• Where can I find more information about a product?
• What about shipping cost, locations, options, insurance, and sales tax?
• What payment methods do you accept?
• How will my item be packaged?
• How soon will I receive my order?
• Do you have a return policy? What about damage?
• Do you take telephone orders?
• How do I ask you a question?

Are you/your products affiliated with any companies? TOP
No. Our items are NOT licensed products. They are, however, individually HANDCRAFTED items made from lawfully purchased, licensed merchandise and adornments. We are not affiliated with, sponsored by, or licensed by any of the characters, teams, organizations or companies shown in any manner. All trademarks are property of their respective owners.

Our legal/fair/reasonable use (as in the Fair Use doctrine) consists of one or two photos of the actual item we are describing.

You may also wish to refer to the First Sale doctrine ("The whole point of the First Sale doctrine is that once the copyright owner places a copyrighted item in the stream of commerce by selling it, he has exhausted his exclusive statutory right to control its distribution." -Justice Stevens, delivering an opinion for a unanimous Supreme Court in the case Quality King Distributors, Inc. v. L'anza Research Int'l, Inc. (96-1470), 98 F.3d 1109, reversed); Precious Moments vs La Infantil, 1997, (D.P.R.) 971 F.Supp. 66 ("The copyright owner's right to distribute the work is limited by the "First Sale" doctrine, which permits the owner of a legally acquired lawfully made copy of a work to sell that particular copy without the consent of the copyright holder"); and the Lanham Act, among others, for more information. (Special thanks to our legal "team" for all their assistance, by the way... you know who you are!) ; )

Along these same lines, we'd like to thank the fine folks at CAPS (the Coalition to Advance the Protection of Sports logos) for the tireless work they do in enforcing trademark rights. They're good people, and they provide an extremely important service in this day and age, that's for sure.

What kind of experience do you have? What about customer service? TOP
All of our items are handcrafted and/or adorned by folks who have over a CENTURY of combined crafting experience! Our dedicated Web site is new as of 2006, but we've been selling various items online for over ten years, and we've participated in and hosted craft bazaars for decades.

Every one of our items is worked on in a spotless, smoke-free home (mentioned just in case you're allergic) with extreme attention to detail, and most of all...love.

Not only do we take take an enormous amount of pride in our products, but we take customer service very seriously - from the initial contact all the way through to the product shipment. We truly value your interest and patronage.

Rest assured that you're dealing with an honest, friendly, hard-working (and family-owned) small business when you shop with us. No middleman, no drop-shipping... just us doing the crafting and working directly with you to create your dream wedding accessory.

After all, a wedding is a once-in-a-lifetime event. We want to make your shopping experience at Fun Wedding Things just as memorable!

Do you take custom orders? TOP
Absolutely! We can do everything from changing the hair and eye color on a bride or groom figurine (for a small additional fee), to working with a special theme, to locating a specific type of figurine or adornment you have in mind! Try us - we love a challenge!

What kinds of things can you make or change? TOP
Well, just about anything! We can change everything from bride and groom hair and eye color (for a small additional fee - generally $5.00 per "head," but please contact us first for details) to floral style.

If you're looking for a particular theme, team, color, or figurine - just ask! We have many local and national companies we do business with, so even if we have to special-order something, we can still easily (or certainly at least try to) handle most any request. We LOVE challenges at Fun Wedding Things, so ask away!

I'm looking for a specific item. Do you have it in stock? TOP
The best way to find a specific product is to use the "Search Site" area, which is about halfway down the left-side navigation menu. Simply type in the word of the item you're looking for and then click on "Go."

But if you don't see what you're looking for, don't fret. There's a good chance we may have a finished item in stock and we simply haven't listed it yet. Otherwise, we have a large inventory of supplies and resources, and we'd be glad to make something specific for you. So if you need a certain team, theme, color, figurine, or anything else... please don't hesitate to ask!

If an item is listed as out of stock, am I out of luck? TOP
Absolutely not! Chances are good that we have the components on hand to create a nearly identical item that you see listed as out of stock. Or maybe we simply haven't gotten around to listing another one just yet. Please don't hesitate to contact us and let us know what you're looking for - we'll be happy to help.

Do you have a print catalog you can send me? TOP
Due to the near-daily changing nature of our inventory and items (and the one-of-a-kind nature of some items), we don't have a print catalog available - it would be outdated almost immediately. But as always, keep an eye on our Web site for new items, and please don't hesitate to contact us if you have something specific in mind.

Where can I find more information about a product? TOP
In the navigation area on the left side of the main page, click on the purple main category link that corresponds with the particular item you're interested in. There you'll find a general overview and more detailed information about each product line that we carry at Fun Wedding Things.

What about shipping cost, locations, options, insurance, and sales tax? TOP
We choose to use USPS Priority Mail almost exclusively for our items. We've found that buyers appreciate the quick delivery time (generally 2-3 days during "normal" mailing times of the year) that Priority Mail offers.

We charge a flat-rate $4.50 Priority Mail shipping fee for ALL of our Fun Wedding Things items. We certainly don't believe in overpriced shipping - and you actually pay LESS for shipping than the Priority Mail cost!

Insurance on the cake toppers is on us - how's that for a great freebie service? But if you want insurance on any other item besides a cake topper, you may add it at your cost - generally $1.35 for up to $50 worth of merchandise coverage.

Colorado residents (only) pay 6.7% sales tax on all purchases.

Overnight delivery and other shipping methods (such as UPS) are certainly available at the buyer's cost - please contact us with your ZIP code and preferred shipping method for pricing.

Please note that we only ship to United States addresses at this time.

What payment methods do you accept? TOP
We accept credit cards through PayPal's secure server (no, you don't need to sign up with PayPal to use their service - PayPal is merely a free, secure payment gateway), and we also accept cashier's checks and money orders. Sorry, no personal checks.

Please note that your credit card payment information goes directly to PayPal's secure server. Fun Wedding Things will not have access to any of your credit card information.

How will my item be packaged? TOP
We take great pride in our packing! For example, if you're getting a cake topper, we tissue-wrap around the most fragile parts of the topper, bubble-wrap the entire topper, tissue-wrap again, place it in our free plastic display box, put packing peanuts or bubble-wrap around the toppper, then probably even include more wrapping - and that's just the "inside" box! We add even more packing around the outside of that box to make sure your topper doesn't move around during shipping.

No matter what you purchase from Fun Wedding Things, rest assured that we will wrap/package your item carefully, professionally, and securely.

How soon will I receive my order? TOP
If your item is not personalized (or one that we have to locate special components for), we ship (via USPS Priority Mail) several times a week; always within a day or two of payment! Most orders go out the very next morning, in fact.

But even our personalized items should reach you within about a week of payment, if Priority Mail (or any other service of your choosing) does its thing and there aren't any other unusual circumstances!

Since we do use USPS Priority Mail, expect your item in roughly 2-3 days after shipping. Our personalized e-mail you'll receive after purchasing your item will include more information and shipping time estimates.

Do you have a return policy? What about damage? TOP
Unfortunately, due to the custom and general nature of our items, we can't accept any returns. In the past, we had customer friends elope, change wedding dates, wedding themes, etc., and request a refund upon return of their item. We're very sorry, but we hope you can understand our side of things - that's why we had to finally (and begrudgingly) institute a no-return policy.

However, if you're not happy with your purchase, we'll certainly work with you as much as possible to see how we can turn your frown upside down! We have no problem with that at all, because we take great pride in our items, as well as our valued customer friends. Customer service is always #1 with us.

We're quite confident you'll be pleased with the materials and craftsmanship. We always thoroughly describe our items, so please read those descriptions very carefully. And please don't hesitate to ask any questions - that's what we're here for.

In the rare event of catastrophic breakage, please save ALL packing materials, boxes, etc. and contact us immediately. We insure all of our cake toppers, so we'll give you the insurance number in order for you to file the claim with the shipping/postal service. You'll most likely have to show the damage to said shipping/postal service, and you'll receive the insurance claim amount directly from the shipping/postal service yourself.

We choose our cake topper (and other) components and adornments extremely carefully, very much based upon their quality and "sturdiness." So short of a shipping box being backed over by a truck, the chance of true breakage during even the roughest shipping handling is almost non-existent. (We think you'll find we're second-to-none in the way we pack all of our items, as well!)

However, every once in a blue moon, an adornment may come "unattached" during shipment. (As much as we'd love to hand-deliver all of our items, we just can't!) : ) A flower may pop off the base of a topper, for example. 99.9% of the time, this is a very simple fix with just a drop or two of glue - please refer to the informative e-mail you received from us following your purchase. But if you need further assistance, please don't hesitate to contact us. Customer service and satisfaction is our #1 priority, and we'll certainly work with you to get everything back to the condition it was in when it left us!

Do you take telephone orders? TOP
No. The entire purchasing/payment/inventory system is handled so flawlessly by our secure online shopping cart and by PayPal, our secure online payment processor, that we could never top it by taking phone orders. Since we are a Web site, everything is handled that way, but with our Fun Wedding Things "personal touch," of course - we're certainly not a faceless online company! You'll find that to be true throughout your entire purchase process.

How do I ask you a question? TOP
Simply click on the "Contact Us" link, type in your question (don't forget to include your correct e-mail address!), and click on the link below the question box to send away.