As noted in our Web site's "FAQ" area, unfortunately, due to the custom and general nature of our items, we can't accept any returns. We individually craft each item ordered, and we thoroughly describe the size and composition of each item in the individual item listings on our Web site. We're also always here to answer any questions you may have prior to your purchase.

In the past, we had customer friends elope, change wedding themes, pry adornments off of our cake toppers (yes, really!), use the toppers, wear the garters or simply change their minds, and request a refund upon return of their item. (There are also health/sanitary issues with garter and even cake topper returns, of course - state and federal laws actually mandate a no-return policy in regard to personal/intimate-type apparel such as garters, for instance.) We're very sorry, but we hope you can understand our side of things - that's why we had to finally had to institute a no-return policy. Therefore, returns have to/will be immediately refused and returned to sender.

We're quite confident you'll be pleased with the materials and craftsmanship. We always thoroughly describe our items, so please read those individual descriptions on our Web site very carefully. And please don't hesitate to ask any questions - that's what we're here for. You may also want to read some of the unsolicited testimonials on our "Customer Comments and Testimonials" pages (link located on the left side of our Web site underneath the large "Information" heading) to see what our customer friends have to say about us. Check out the "Our Items In Action" link, as well.


However, if you're not happy with your purchase, we'll certainly work with you as much as possible to see how we can turn your frown upside down! We have no problem with that at all, because we take great pride in our items, as well as our valued customer friends. Customer service is always #1 with us.

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Regarding embroidery - we've had a few customer friends over the years mistakenly assume that the adornments on our garters, ring pillows, flower girl baskets, photo albums, and guest books are embroidered. As noted in our Web site's "FAQ" area, we do NOT do embroidery work of any kind on our items.

As we clearly note in each individual item description, because we do adhere to all trademark/copyright laws, we only use lawfully-purchased, officially-licensed fabric to handcraft our garters, ring pillows, flower girl baskets, photo albums, and guest books and their adornments. To do any custom embroidery work such as stitching of a logo or image would be a violation of trademark law.

Again, we only use officially-licensed fabric and adornments for all of our items - as allowed by the First Sale Doctrine. NO embroidery work is done by us - we don't even own an embroidery machine!